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張瑞敏:最具“互聯(lián)網(wǎng)思維”

Zhang Ruimin: "Internet Thinking"

放大字體??縮小字體 ??瀏覽次數(shù):2754
核心提示:互聯(lián)網(wǎng)時(shí)代原動力是什么?平臺。所有企業(yè)如果不是做平臺,比方說零售業(yè),我就做到很大的連鎖店,一個電商起來就把你沖垮了。用戶個性化,現(xiàn)在的用戶需求千差萬別,隨時(shí)在變,怎么去捕捉它呢?進(jìn)入到移動時(shí)代,你只能不斷和他交互,而且交互不好你馬上就會被打倒。
“過去我們中國企業(yè)基本上是追趕型的,我們在改革開放初期學(xué)習(xí)的就是日本的全面質(zhì)量管理,然后是所有歐美先進(jìn)的管理模式。”海爾集團(tuán)董事局主席、首席執(zhí)行官張瑞敏說,“在互聯(lián)網(wǎng)時(shí)代,傳統(tǒng)的管理模式都不奏效了,現(xiàn)在必須去打造新的。所以這個其實(shí)是個機(jī)遇也是挑戰(zhàn)。”
張瑞敏
今天,“互聯(lián)網(wǎng)思維”的概念和實(shí)踐風(fēng)靡中國商界,實(shí)際上,早在2005年,張瑞敏就已經(jīng)帶領(lǐng)海爾開始了變革,其內(nèi)核,就是“互聯(lián)網(wǎng)思維”。

8月23日下午,張瑞敏在山東青島開講,詳解海爾在互聯(lián)網(wǎng)時(shí)代管理模式創(chuàng)新探索的緣起、做法和現(xiàn)狀。

沒有成功的企業(yè),只有時(shí)代的企業(yè)

每個企業(yè)都是時(shí)代的產(chǎn)物。如果你不能跟上時(shí)代,你就會被時(shí)代淘汰。今天對我們來講,我們都處在互聯(lián)網(wǎng)時(shí)代,我們只能跟上互聯(lián)網(wǎng)時(shí)代。

互聯(lián)網(wǎng)帶來的就是零距離。零距離就是原來是以企業(yè)為中心,現(xiàn)在是以用戶為中心,以用戶為中心,那你現(xiàn)在必須去滿足用戶的需求,用戶是什么需求?個性化需求,就是要定制。
商業(yè)模式創(chuàng)新中的探索試錯

海爾探索的內(nèi)容,有三點(diǎn)。第一個是戰(zhàn)略,第二是組織,第三是薪酬。

一是戰(zhàn)略。戰(zhàn)略是什么?成為第一不是戰(zhàn)略,你能夠找出成為第一的路徑,這才是戰(zhàn)略。今天怎么找出符合互聯(lián)網(wǎng)時(shí)代要求的路徑?這才是戰(zhàn)略,你的戰(zhàn)略必須要變,變成符合互聯(lián)網(wǎng)時(shí)代。

我們現(xiàn)在把以企業(yè)為中心找客戶變成以用戶為中心。

二是組織。一個組織是一個社會組織,它內(nèi)部有很多的小組織,每個人就是一個組織,每個人都有自己的思想,每個人都有自己的目的,你怎么樣把每個人都發(fā)揮出來,把每個人變成創(chuàng)業(yè)者。

三是薪酬。薪酬其實(shí)是企業(yè)的一個驅(qū)動機(jī)制。按照國外說法,薪酬不應(yīng)該是領(lǐng)工資,而應(yīng)該是收費(fèi)。領(lǐng)工資是企業(yè)給你的,對你勞動工作的報(bào)酬;收費(fèi)是收用戶的價(jià)值成果對你的體現(xiàn),也就是說不是應(yīng)該是企業(yè)付費(fèi),應(yīng)該是用戶付費(fèi),依據(jù)就是你給沒給用戶創(chuàng)造價(jià)值。(中國進(jìn)出口網(wǎng)


"In the past Chinese enterprises were basically catching up others, what we learn at the beginning of reform and open was total quality management in Japan, and then all foreign advanced management mode." Zhang Ruimin, the Chairman and CEO of the Board of Haier Group said, "In the Internet era, the traditional management model does not work, now we have to go to create a new one. In fact, this is an opportunity and a challenge. "

Today, the "Internet thinking" concept and practice is popular in Chinese business community, in fact, as early as in 2005, Zhang Ruimin and his Haier have already begun a change, the core of which is the "Internet thinking."

In the afternoon on August 23, Zhang delivered a speech in Qingdao, Shandong Province, and gave a detailed account to origins, practices and the status of Haier management model innovation in the Internet era.

No successful business, only the enterprise of the era.

Every enterprise is the product of the times. If you can not keep up with the times, you will be eliminated from era. Today, for us, we are in the age of the Internet, we can only keep up with the Internet age.
Internet is irrespective of distance, that is user-centric, not enterprise-centric. Then you now have to meet the needs of users. What the user needs? Individual needs, is to customize.

Exploration, trial and error of business model innovation.

Haier’s exploring content includes three points. The first one is the strategy, the second is the organization, and the third is the payment.

First one, strategy. What is the strategy? Be the first is not strategy, you can find the path to become the first, this is the strategy. Today, the strategy is how to find a path in line with the requirements of the Internet era, your strategy must be changed into line with the Internet age.

We are now looking for customers with the user-centered method not the enterprise-centered method.

Second is to organize. An organization is a social organization, within which there are a lot of small organizations, each person is an organization, everyone has their own ideas, everyone has their own purposes, how do you make everyone take advantage of his potential and turn everyone into entrepreneur.

Third, payment. Payment is actually a drive mechanism for enterprises. According to foreign claims, salaries should not be salaried, but should be charged. Paychecks is what the enterprise gives you and the reward for your work; fee income is the reflection of the value of your users, that is to say, your payment should not be paid by companies, but users. Its basis is that whether you create value for users or not.
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